Author: Jennifer L. Hefner



Jennifer L. Hefner is an Assistant Professor in the Department of Family Medicine at The Ohio State University. Dr. Hefner received her PhD in the Health Services Organization and Policy program from the University of Michigan School of Public Health, after receiving an MPH from the same department. Her interest is in primary care and hospital care practice transformation to improve patient care and work satisfaction for providers. Her research focuses on applying management and organizational theories to the study of health care transformation in hospital and primary care settings. My current research interests include: understanding how management strategies can facilitate the transformation of primary care practices to PCMH, EHR/PHR integration into patient care, and population health management within healthcare organizations.